Community members gathered at The Hub on a chilly Wednesday morning for the unveiling of the new Martinsburg Police Department website and social media platform. This effort is, in part, to help the department connect with the community. Police Chief Maurice “Maury” Richards, Deputy Chief George Swartwood, Mayor George Karos, City Council members, and various members of the media and community were in attendance. Patrolman Samuel McGovern, the officer responsible for creating the website, shared key features with community members.
The Message from the Chief, where Chief Richards shares his thoughts and information with the community, features a current message about his vision for the Martinsburg Police Department. His message emphasizes community policing:
Relationships of trust and mutual respect begin with person-to-person communication—but for communication to take place, police officers need to be visible, engaged, and accessible.
Demonstrating the commitment to open lines for communication with the community are pages for submission of crime tips and requests for patrol. The website does note that the community should contact 911 for any emergency as opposed to submitting a request through the website or social media.
Patrolman McGovern stated that he understands the frustration people experience when they cannot quickly locate necessary information. To prevent this issue, a page with all pertinent contact information is built into the site. The Department’s telephone number and address are conveniently displayed at the top of each page as well.
The Special Event Information page will share information on activities that can impact traffic patterns within the city limits. The News section will consist of updates in the area and press releases from the department. Also included is a FAQ page to help answer common questions. Information about the Department’s hiring process is available through the site as well.
The Martinsburg Police Department website can be found at MartinsburgPD.org
What are your thoughts on the new website and Chief Richard’s commitment to community policing? Tell us in the comments below.
(Photo & Video Credit: Nicholas Trietsch)